Legal Agreement
fq99 Terms & Conditions — Please Read Before Playing
These Terms & Conditions govern your use of the fq99 platform. By registering an account or placing a bet, you confirm that you have read, understood and agree to all terms set out below. fq99 is strictly for adults aged 21 and above.
1. Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("Player", "User", "you") and fq99 ("fq99", "we", "us", "the Platform") governing your access to and use of the fq99 website located at fq99.bet and all related services, games, betting markets, promotions and content offered through the platform. Please read these Terms carefully before creating an account or using any fq99 service. If you do not agree with any part of these Terms, you must not use the fq99 platform.
By accessing fq99.bet, completing the registration process, making a deposit or placing a bet, you acknowledge that you have read and agree to be bound by these Terms. fq99 reserves the right to update these Terms at any time. Continued use of the platform following any update constitutes acceptance of the revised Terms. We recommend checking this page periodically for changes.
Age Requirement
You must be 21 years of age or older to register and play at fq99. Age verification is mandatory.
Bangladesh Only
fq99 operates exclusively for players located in Bangladesh. Services are not available to residents of other jurisdictions.
One Account
Each player may hold only one fq99 account. Duplicate accounts are strictly prohibited and will result in permanent suspension.
Account Security
You are responsible for maintaining the confidentiality of your login credentials. fq99 uses 256-bit SSL encryption to protect your data.
BDT Transactions
All deposits and withdrawals are processed in Bangladeshi Taka via bKash, Nagad, Rocket and local banks. Zero conversion fees apply.
Responsible Gaming
fq99 provides deposit limits, session reminders and self-exclusion tools. Gambling must remain entertainment. 21+ only.
2. Player Eligibility
To register an account and use fq99 services, you must meet all of the following criteria at the time of registration and on a continuing basis throughout your use of the platform:
- You are at least 21 years of age. fq99 operates a strict minimum age policy and conducts age verification checks on all accounts.
- You are physically located in Bangladesh at the time you access and use the fq99 platform.
- You are registering and using fq99 as an individual in your personal capacity, not on behalf of a business, partnership or other corporate entity.
- You have not previously been excluded, suspended or banned from fq99 or any of its affiliated services.
fq99 reserves the right to request proof of age, identity and location at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension pending verification. Any winnings accumulated during a period where eligibility requirements were not met may be voided.
3. Account Registration and Management
Registration Requirements
To create a fq99 account, you must provide a valid Bangladeshi mobile number, a password that meets fq99's security requirements, and accurate personal information as requested. You agree that all information provided during registration is accurate, current and complete. fq99 may reject any registration application at its sole discretion without providing a reason.
One Account Per Player
Each individual is permitted to hold only one fq99 account. Creating multiple accounts, including accounts using different mobile numbers or email addresses, is strictly prohibited. If fq99 identifies that a player holds more than one account, all accounts associated with that player may be suspended and any accumulated balances forfeited. Players who believe they may already have an existing account should contact fq99 support before creating a new one.
Account Security Obligations
You are solely responsible for maintaining the confidentiality of your fq99 account credentials, including your mobile number and password. You must not share your login details with any third party. Any activity that occurs on your account using your credentials is your responsibility. If you believe your account has been accessed by an unauthorised party, you must notify fq99 support immediately. fq99 will not be liable for losses arising from failure to keep your credentials secure.
4. Deposits, Withdrawals and Payment Terms
All financial transactions on fq99 are conducted in Bangladeshi Taka (BDT). fq99 accepts deposits and processes withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank and City Bank. fq99 does not charge fees on deposits or withdrawals made through any of these Bangladeshi payment methods. Processing times and limits may vary by payment method and are subject to change.
Minimum Deposit
The minimum deposit amount at fq99 is ৳100. There is no maximum deposit limit, though fq99 reserves the right to apply enhanced verification requirements to large deposit transactions. Deposits are typically credited to your fq99 wallet within seconds when made via bKash or Nagad. Bank transfer deposits may take slightly longer depending on network conditions.
Withdrawal Requests
Withdrawal requests are processed by fq99 on a same-day or next-business-day basis depending on the time of submission and the payment method selected. fq99 may request identity verification documents before processing a withdrawal, particularly for first withdrawals or larger amounts. Players must withdraw to the same payment method used for their most recent deposit where technically possible. fq99 reserves the right to decline withdrawal requests that do not comply with these terms.
Inactive Accounts
An account is considered inactive if there has been no login activity for a period of 12 consecutive months. fq99 may apply an inactivity fee to inactive account balances after this period, in accordance with the fee schedule published on the platform. Players are encouraged to log in regularly or contact support if they intend to maintain their account without active play.
5. Bonuses, Promotions and Wagering Requirements
fq99 offers various bonuses and promotions to both new and existing players from time to time, including but not limited to welcome bonuses, reload bonuses, free spins and seasonal promotions. All bonuses are subject to the specific terms and wagering requirements that apply to each offer. The general bonus terms below apply unless superseded by specific promotion terms:
- Bonuses must be claimed within the time period stated in the specific promotion terms. Unclaimed bonuses expire automatically after the stated claim window.
- All bonuses are subject to wagering requirements. Unless stated otherwise, the standard wagering requirement is 30x the bonus amount. Wagering must be completed before bonus funds or associated winnings can be withdrawn.
- fq99 reserves the right to void bonus funds and associated winnings if it determines that a player has engaged in abusive bonus activity, including but not limited to multi-accounting or hedging strategies.
- Bonuses are for personal use only and cannot be transferred between accounts or exchanged for cash outside of the standard wagering requirement process.
- fq99 reserves the right to modify, suspend or withdraw any promotion at any time with or without prior notice if circumstances require it.
6. Betting and Gaming Rules
All bets and game sessions on fq99 are subject to the specific rules that apply to each game type or betting market. It is the player's responsibility to understand the rules of any game or market before placing a bet. General rules applicable across all fq99 products are set out below.
Bet Acceptance and Settlement
A bet is only accepted and confirmed once fq99 has issued a bet confirmation to the player. fq99 reserves the right to refuse any bet in whole or in part without providing a reason. Bets on sports events are settled in accordance with the official result as confirmed by the relevant governing body. In the event of disputes over results, fq99's decision is final. fq99 is not liable for bets placed by players who misread the odds or market descriptions.
Errors and Malfunctions
In the event of a technical error, malfunction, or manifest error in odds, game outcomes or displayed information, fq99 reserves the right to void affected bets and refund the original stake to the player's account. fq99 is not liable to pay out winnings that result from manifest errors or system malfunctions. Players who knowingly exploit an error to place bets at incorrect odds or under incorrect conditions may have their winnings voided and their accounts suspended.
7. Responsible Gaming
fq99 is committed to promoting responsible gaming. The platform provides all account holders with tools to help manage their gambling activity, including deposit limits (daily, weekly and monthly), session time reminders, loss limits and a self-exclusion option. These tools are available at any time directly through the account settings. Self-exclusion, once activated, cannot be reversed for the duration of the exclusion period chosen by the player.
fq99 is a platform for entertainment. It is not a source of income and should never be used as a way to address financial difficulties. If you feel that gambling is negatively affecting your finances, relationships or wellbeing, please use the self-exclusion or deposit limit tools available in your account settings, or contact fq99 support who will assist you. fq99 gaming is strictly for adults aged 21 and above. No exceptions are made to this policy.
8. Prohibited Activities
The following activities are strictly prohibited on fq99 and will result in immediate account suspension and forfeiture of funds:
- Registering or attempting to register more than one fq99 account, whether using the same or different personal details.
- Using any automated software, bot, script or other technology to access or interact with the fq99 platform in a way not intended for human use.
- Using funds obtained through fraudulent, illegal or criminal means to make deposits or place bets on fq99.
- Engaging in match-fixing, spot-fixing or any form of sports integrity violation in connection with events offered on fq99's betting markets.
- Colluding with other players to exploit bonuses, betting markets or game mechanics in a way that gives an unfair advantage over the platform or other players.
9. Account Suspension and Termination
fq99 reserves the right to suspend, restrict or permanently close any player account at any time if fq99 reasonably suspects that the player has breached these Terms, engaged in fraudulent activity, or if required to do so by law. fq99 will notify the affected player where legally permissible. In cases where an account is suspended pending investigation, fq99 will hold the account balance securely. If the investigation concludes that a breach has occurred, fq99 may forfeit some or all of the balance depending on the nature and severity of the breach.
A player may close their fq99 account voluntarily at any time by contacting fq99 support. Any remaining balance at the time of closure will be returned to the player's nominated payment method within a reasonable period, subject to verification requirements being met. Bonus funds that have not met their wagering requirements at the time of account closure will be forfeited.
10. Limitation of Liability
To the fullest extent permitted by applicable law, fq99 shall not be liable for any indirect, consequential, incidental, punitive or exemplary damages arising from or in connection with your use of the fq99 platform, including but not limited to loss of profits, loss of data, loss of goodwill or business interruption, even if fq99 has been advised of the possibility of such damages.
fq99's total liability to any player for any claim arising out of or in connection with these Terms, the platform or any services provided shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. fq99 makes no warranty that the platform will be uninterrupted, error-free or free from viruses or other harmful components, though fq99 takes all reasonable steps to ensure platform stability and security.
11. Amendments to These Terms
fq99 reserves the right to amend, update or replace these Terms at any time. Where the changes are material, fq99 will make reasonable efforts to notify registered players by posting a notice on the platform or by other appropriate means. The updated Terms will take effect from the date they are published on fq99.bet. Your continued use of the platform after the updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the fq99 platform and may request account closure by contacting fq99 support at [email protected].
📋 Questions About These Terms?
If you have questions about these Terms & Conditions, our FAQ page covers the most common topics. You can also log in to your fq99 account or contact our support team at [email protected] — available 24/7 in English and Bengali.